Return and Refund Policy
At YogiDigitech, we are committed to providing high-quality digital marketing services to our clients. We strive to ensure your satisfaction with our services. However, we understand that sometimes things don’t go as planned. This Return and Refund Policy outlines the terms and conditions under which refunds may be issued.
Eligibility for Refunds
To be eligible for a refund, you must meet the following criteria:
- Service Dissatisfaction: If you are dissatisfied with our services, you must notify us within 30 days of the service delivery.
- Incomplete Services: If YogiDigitech fails to deliver the agreed-upon services within the stipulated time frame without a valid reason, you may request a refund.
Non-Refundable Services
Certain services are non-refundable, including but not limited to:
- Consultation Fees: Fees paid for consultations are non-refundable.
- Completed Services: Services that have been fully rendered and accepted by the client are non-refundable.
- Third-Party Fees: Fees paid to third-party vendors, such as ad spends or software subscriptions, are non-refundable.
Refund Process
To request a refund, please follow these steps:
- Submit a Request: Send an email to support@yogidigitech.com with the subject line “Refund Request” and provide detailed information about your case, including the reason for the refund and any relevant supporting documentation.
- Review and Approval: Our team will review your request and respond within 10 business days. We may contact you for additional information or clarification if needed.
- Refund Issuance: If your refund request is approved, the refund will be processed within 14 business days. Refunds will be issued to the original payment method used at the time of purchase.
Changes to Services
If you request changes to the scope of work after the project has commenced, any additional costs incurred will be billed accordingly. Refunds for changes made after project initiation are subject to the terms outlined in this policy.
Contact Us
If you have any questions or concerns about our Return and Refund Policy, please contact us at:
- Email: info@yogidigitech.com
- Phone: +91-9368246767
We are here to assist you and ensure that you have a positive experience with YogiDigitech.
